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Repeat Prescriptions
Please be aware we require 48 hours' notice to process repeat prescription requests.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Use the NHS App
The Grovehurst Surgery would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.
Order Online with Patient Access
You can order your repeat prescription online using Patient Access
You can order your repeat prescription online using Patient Access.
The simplest and quickest way to order your repeat medication is by using Patient Access which links directly to your Prescription record at the Practice.
Online Form
If you're not registered with Patient Access, you can use our online form
If you do not have a Patient Access account, you can still order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacies offer a prescription collection service from our Practice
Pharmacy Ordering / Collection Service
It is possible to arrange for your prescription to be made up and collected directly from Kemsley Pharmacy. Please ask at the reception desk. The following pharmacies also offer a collection & delivery service.
- Lloyds, Sittingbourne
- Iwade Pharmacy
- Lloyds, Milton
- Boots, Sittingbourne
- Superdrug, Sittingbourne
- Asda, Sittingbourne
- Kamsons, Sittingbourne
- Kemsley Pharmacy
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications
Alternatively, you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice
You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery. Please allow at least seven days if requesting your medication by post.
In order to prevent mistakes, we do not take repeat prescription requests over the telephone
Medication Queries
Please get in touch with the surgery to raise a query about your medication.
Medication Reviews
Patients on repeat medication will be asked at least once a year to review these; certain medication may require more regular review. A notification message should appear on your repeat prescription slip when one is due.
Medication reviews are undertaken by the GP and can either be a face-to-face appointment or alternatively more are being undertaken over the telephone as a telephone consultation.
There are a couple of exceptions where our nursing staff will review medication if you attend one of our specialist clinics e.g. diabetes or asthma but it is always good to check if you are not sure.
As soon as you get this message on your prescription slip and to avoid unnecessary delays to further prescriptions please book an appointment which could be a telephone consultation or a face-to-face appointment.
Prescribing of Over The Counter Medicines is Changing
Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.