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What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.

Use eConsult

Why Triage?

Triage is a process of prioritizing patients based on the severity of their condition. This ensures that those in need of urgent attention receive it promptly.

How does it work?

• When you call the surgery, your information will be taken by the Reception staff
• Your request will be assessed by our Duty Doctor
• Based on the information you have given you will either be given a face to face appointment with the appropriate professional or directed to an appropriate service.

Why Triage?

Triage helps us manage resources efficiently and ensure that patients receive the right level of care in a timely manner.

Your Health Matters

We understand that waiting for care can be stressful. Rest assured, our team is committed to providing you with the best possible experience.

Thank you for your understanding.